Debit and credit cards are now more widely used than cash in the UK and students expect to be able to use them whenever they are paying for goods or services. Colleges have responded to this expectation by allowing some payments to be made in this way. However, few colleges are reaping the full benefits that card payments can provide.
This white paper from Capita examines how by adjusting the way they take card payments, further education institutions can transform enrolment, improve debt collection, open up new possibilities for self service, reduce the time spent managing payments and save money, while at the same time improving the service they provide to their students and other stakeholders.
“They prefer a card for anything more than the smallest transactions. We now expect our debit cards to be accepted everywhere we go. Having quickly supplanted cheques, then claimed the scalp of credit cards, (debit cards) have now usurped cash’s throne too.”
Sandra Quinn, Director of Communications, Payments Council