Web access
So much vocational training now takes place part-time and in the workplace, therefore it is essential that information and services are available to learners anytime, anywhere. The vocational systems available from Capita FHE provide web access points purpose built for learners, assessors, and employers, allowing for coursework submissions, reviews, to check visiting schedules and monitor learner progress.
For learners
For the vocational learner, web access is a key feature and benefit of e-Portfolio from Capita FHE. This provides the learner with round-the-clock access to their work record and portfolio, all online therefore accessible from any connected location.
Learners can upload work in traditional formats but also in a variety of multimedia formats, such as photo, video and sound files as supporting evidence. This information is easily uploaded to an online portfolio clearly displaying all work collated so far. With this method, the learner is provided with a clear overview of accomplishments so far.
Once work has been uploaded, submission is sent online to the assessor for immediate evaluation. There is no paperwork involved, and due to the online channels, submissions can be completed at any time of day or night. Greater turnaround of worked is achieved as learners can receive assessor feedback rapidly, impossible with paper submissions and returns delayed in the post. Online diary functions supply the learner with a continuous planning tool, highlighting deadlines and reviews for improved scheduling.
Web access provides the learner with many benefits, most importantly giving instant access from any location to view tasks, submit coursework and receive feedback. The learner has complete responsibility for uploading work to build their portfolio, combined with instant submission and feedback this all leads to a greater sense of ownership towards their work and progressing portfolio, resulting in faster completion and achievement.
For assessors
Online accessibility provides assessors with remote, secure, instant access to communicate with learners, whether it is to return submitted work with feedback or simply to offer words of encouragement and advice.
The remote availability feature of this communication tool means that assessors no longer have to worry about waiting for paper documentation to arrive or for the next site visit to provide a learner with feedback on submitted work. Once a submission has been made from a learner, the assessor receives this instantly so assessment can be provided and received in a much-reduced time frame. Substantially fewer site visits are required to monitor learner progress due to the online communication interface so the amount of learners one assessor can manage can be increased, along with the speed of their learners’ achievement. e-Portfolio has an intuitive, browser-based interface for minimal disruption and maximum productivity.
Using the online diary and contact functionalities integrated within e-Portfolio, assessors can keep in touch with learners and schedule workflow to ensure learners are kept on target. Seamless integration between e-Portfolio and UNIT-e eliminates the need to re-key data. Assessment outcomes are transferred directly to the core management information system where the information can be used within tailored progress reports to track achievement at various levels.
For training providers and quality managers
The web accessibility allows for training providers to maintain a competitive edge by delivering leading customer service, increased loyalty and retention.
By having secure access to monitor remotely the progress of learners and assessors, standards and frequency of achievement can be observed to ensure quality is maintained. With this audit trail, training providers can be assured that their learners receive improved tutoring and thus achievement rates.
Due to the web access available to assessors, there are much reduced overheads for training providers. Fewer journeys are made and much less time is spent out of the office so caseloads can be increased per assessor and these can be completed and returned to learners sooner.
Learners have been achieving their qualification in half the projected time, due in part to the secure web accessibility during their course. The reduction in time taken to achieve has lead to greater customer satisfaction from employers and the uptake of further study by many learners.
For employers
With secure online access, employers can easily track the progress of their staff as learners on a course and ensure they are receiving value for money. Assured that staff development and training is meeting the operation requirements of their business and that they are getting a great return on their investment, employers are more able to keep up with the increasing employer engagement requirement in government-funded training.