Capita has an established customer base within the HE sector throughout the UK, and understands their requirements. Working with our clients through User-Groups, with whom we meet regularly, we develop our software to map the business processes of HE institutions and plan developments to our software necessary to meet their latest needs, such as changes to the statutory returns to Higher Education Statistics Agency (HESA). In addition our product is in an ideal position to assist with the processing of FE students within the HE sector as this area of delivery has grown.
We regularly consult and work with agencies, such as UCAS, so that our understanding and knowledge of HE requirements is up to the minute. In addition we have delegates present at HE Events to ensure knowledge exchange and networking, such as the annual Student Records Officers Conference.
The focus on diversity of the student population, and delivery and content of courses in Higher Education in the UK in recent years has put ever increasing demand upon the sector to respond. Our software has been in a position to meet these demands and to reflect the versatile and complex lifespan of a student embarking on study in a University. Our unique Student Enquiry and Application package, for example, enables careful reporting and measurement of student choices and responses, and with our powerful reporting functionality we offer the ability to provide detailed Management Information throughout. You can plan, define and map your HE curriculum graphically and systematically and use a range of tools to automatically ‘roll-over’ dated elements without the need for duplication, or you can create student enrolments from application records, and accurately record Student Placements where appropriate.
Our dedicated support team ensure that any Helpcalls logged within HE are progressed and resolved as soon as possible through use of our HE team of analysts and consultants. We deliver training and consultancy on or off-site as customers demand, and can assist with system implementation and Business Process Reviews as a result.
Learn more about our solutions for Higher Education